5 Support Services To Use When Dealing With Grief

5 Support Services To Use When Dealing With Grief

In a time of grief, we often turn to family and friends for support. Unfortunately for some, the loss of a life-long partner or last standing family member may leave an individual feeling isolated with no-one to turn to for emotional support.

At Lady Anne, we see this quite often and can understand how difficult it is. So, in an aim to help our community out, we have listed 5 support avenues to hopefully help someone in this situation.


1. Lifeline

A well known national support service is Lifeline. Lifeline provide 24 hour support to those experiencing a personal crisis. Along with the 24 hour telephone crisis line, an online crisis support chat is also available.

Lifeline also provides a vast number of support services to meet the needs of the local communities. Some of which include suicide prevention, bereavement services and face to face counselling.

As stated on their website, their motto is to “support Australians in times of crisis and equip individuals and communities to be resilient and suicide safe”, something they work endlessly to try and achieve. If you feel like you could benefit from Lifeline’s services, give them a call - 13 11 14

Learn how you can pay tribute to your loved one even after they're gone.


2. Beyond Blue

Beyondblue is a not-for-profit organisation working to increase awareness and understanding of anxiety and depression. The company’s overall aim is to help tackle the prevalent issue of mental health issues in Australia however they can be contacted for personal issues big and small.

Amongst their many programs that deal with issues such as depression, anxiety and suicide prevention they also provide information on dealing with grief and loss which is beneficial for someone going through the grieving process and looking for a support service.

If you require their services, Beyondblue is contactable through phone on 1200 22 4636, email or online chat.


3. National Association for loss and grief (NALAG)

Formed in 1977, NALAG is a not-for-profit organisation whose aim is to encourage and promote professional and community education in loss, grief, bereavement and trauma. They support those in time of need by offering free grief support either through telephone or face-to-face.

If you require the services of NALAG feel free to call the Sydney grief support telephone centre on 02 9489 6644 or see their website for further information.


4. Macquarie University Psychology Clinic

This clinic provides a range of services to both children and adults including emotional therapy for anxiety and depression and counselling for stress and bereavement amongst other things. It is staffed by registered or provisionally registered psychologists who are undertaking specialised post graduate training in clinical psychology and clinical neuropsychology.

If you are experiencing the grieving process and feel like this would be an appropriate avenue for you to receive emotional support, call on 9850 8000 to make a booking or visit their website for further information. Please note that this is not a free service.


5. The Compassionate Friends NSW

This organisation is known as a self-help organisation offering friendship and understanding to bereaved parents, siblings and grandparents after the death of their child/children. They aim to offer support and friendship to any sorrowing family, listen, provide group meetings and reach out to all bereaved families regardless of race, religion, financial status or nationality.

If you and your family are struggling to cope with the death of a child family member, contact The Compassionate Friends NSW.

Find out about more about helping your child cope with the loss of a loved one.

Going through the grieving period is a tough and challenging time, but hopefully you can take some peace in knowing that organisations and support services are available to help and listen. Hopefully these local numbers and websites will be of some help to you and your family through this tough time. Alternatively, if you'd like to learn some steps to deal with grief without the assistance of support lines, then feel free to read our recent blog post on dealing with grief into the new year.

About us

LAF homepage video

Our compassionate all-female team are dedicated to supporting families in their times of need. We arrange beautiful personalised funeral services in the Ryde area.



Recent Posts

We're here to help

Lady Anne Funerals is here to support and assist your family through what can be a difficult time, with a ladies touch. 

We are available to discuss a range of services to support your family, including: 

  • Personalised memorial services
  • Cremation and burial services
  • Religious services catering to all faith's
  • No service, no attendance 

Please get in touch - night or day - via the form or you can call us on the number below.

Phone: 1300 74 00 74

904 Victoria Road, West Ryde 2114

Let's Talk

Some of the families we've helped

“I just wanted to send you our sincerest thanks for everything you and your incredible team did for us in making the most perfect day, celebration and farewell of our beautiful Harper.

I have given a lot of thought to your business and the industry and I think it is perhaps the most important business for families to get it right when it comes to planning a funeral which may be sudden or may be a long time in the making. Either way, when one is faced with the unfortunate situation of needing to arrange a funeral, only then do you realise the importance of getting it right.

We experienced first hand the polar opposites the industry offers. It is not just about the cars, the booklets, the music and all the things that make up the day - its about the service, the care and most importantly it’s about the people.

From our very first conversation we could sense your genuine care to our situation and your attention to detail was obvious - this was very different to the previous conversations we had with others we had been referred to. Those other companies wanted to commence meetings with the paperwork side of things upfront which is a very confronting thing to do just days after losing your loved one - and when one of the others that I am referencing couldn’t even refernece our daughters name as our meeting started - we were horrified of how poor the service of care could be.

This is where you and your team shine. After feeling very lost in our search to secure the perfect funeral director to create the perfect day, my wife all of a sudden recalled you standing out the front of your office each morning watering the surrounding gardens to ensure a beautiful front of house. Well, I can assure you, it is not just the front of house that is beautiful - its the entire package that is beautiful.

Your manner, your direction and your expertise is evident from the get go. Nothing is too hard for you or your amazing team. The personal care made us feel like we were the only funeral you were working with at the time, and that’s exactly how it should be.

The finer detail, such as driving past our house so our daughter could go past our house one last time, then leaving the most beautiful flowers on our doorstep, to bumping into us at the Church because you were just doing your own research to make sure the day was seamless. This combined with your recommendations from every aspect as everything was very foreign to us, you were able to guide us to achieve the most beautiful farewell.

The day itself was simply perfect. Not once did we have a concern. The car was shining, your team dressed beautifully, cold water provided for us, directions for our guests, directions for us. Everyone commented on how amazing the day was and how incredibly your team were. Seamless is the only word I can use. It doesn’t stop here.

Your personal care and guidance then allowed us a more intimate farewell the following day (we are so grateful for for this recommendation and possibly would have missed this special day if you had suggested it was the best idea). Again, you and your team made us feel like you had nowhere else to be, and no one else to help. Just us. The setting was beautiful, the celebrant (that you arrange and recommend) is a delightful, your team make this day even more special than the last.

This is something we never want to go through again but there will be so many others, that like us, have no idea where to start to look for the right funeral director for their own special day. All I can say is that I hope that they appoint Lady Anne Funerals. We learnt a lot quickly and it is again a business many do not ever consider needing but without question one of the most important businesses to select the right person and the right team.

I welcome any of your future potential clients to contact me if they wish to discuss our experience with the amazing Lady Anne team. We thank you for giving our beautiful baby the most incredible farewell that was exactly how we imagined it, you just made it happen.”

Lee Dowdall

“We wish to thank you for having helped us put together a beautiful farewell for our mother, one which she would have been delighted with.

It was a difficult day and it would have been worse without your synchronised, seamless and consistent presence as well as attention to detail.

We value your candour as the people you are and the very sensitive manner in which you conducted the service.

Thanking you from the bottom of our hearts,

The Pastore Family
Karen has supported my Mum and me through the most difficult week of our lives as we not only planned a funeral, but interred my Dad to his new home. I will be forever grateful to Karen for her ongoing support, guidance, kindness, empathy and friendship over the last week. Karen has now become part of our extended circle of close family friends.
Daughter of the late Sveta Dordevich
Lady Anne Funerals has the compassion, understanding and empathy that many of the larger funeral homes do not possess. My aunts funeral was dignified and classy everything she deserved. I would highly recommend Lady Anne (and have) as they go above and beyond.
Joanne Marks
I am overwhelmed with the feedback on how beautiful it all was from all who attended. You and the other ladies were wonderful, looked so elegant, and made the day so very special for all who loved Paul.
Barbara Sommerville Enright
Karen and her staff treated us with the utmost respect we could not have been in better hands during this difficult time. My mum had organised her funeral with a prepaid funeral plan which she had purchased from Karen almost ten years ago this also made this upsetting time much easier to deal with and she got all the things that she wished for.
Malcolm Ellis
On behalf of my family, I would like to thank Lady Anne Funerals for a beautiful service yesterday for my aunt Dot. All who attended commented on how lovely the service was & the professionalism of all the staff. Thanks again very much for helping making a sad day one of celebration of Dot’s life.
Judith Neville

Related Articles

Building Your Funeral Playlist

From the time we first connect with music, it becomes a part of us. Many people have a wrap sheet of the songs that influence their moods, and remind them of some of the best moments in their lives. Many of us alsotrue

Read More

How Does The Federal Budget Affect Your Retirement In 2015

Last week the Federal Government announced its 2015 Budget, with a strong focus on spending rather than saving, the Government aims to stimulate the economy. The ALP plans on using $10 billion to give to families andtrue

Read More

What To Give Instead Of Flowers At A Funeral

When attending the funeral of a loved one, close friend or in support of another griever, it can be hard to know what the etiquette for bereavement offerings are. With today’s multicultural Australia, we are surroundedtrue

Read More